Klang bar 5 mr + 4 mr3 DTS Critical ISSUE

brusezot

Hi guys, big problem with DTS audio, no bass, everything is FLAT, voices are really at the back. How is this possible, are you aware of this problem?

brusezot

After 3 days nobody would like discuss about his ? Wake Loewe Support !!!!!

mulleflup

Well, actually this is a community forum and not a direct service forum.
It's just intended to exchange Loewe users.
If there are errors or problems, your dealer should be the first person to contact.

In addition, your information is quite sparse.
What kind of player for DTS and what is it connected to? The corresponding software versions are also important.

brusezot

Hello Thank you for your feedback, my system is up to date, I tested with several Player on PC (VLC/MPV/FFPLAY/POTPLAYER) and I come out that DTS is supported but that the equalizers are not adapted, because on the same mode the dolby atmos or surround has much more power.

AlinD

I have TV TCL 55C835 with mr5 + sub+ mr1 and i dont have any problem with DTS (when i have the source) and also bass its ok meaning i can modify more or less. I have the last update (even before i didnt have problems with DTS or bass.) and last update for mr1 klang

mulleflup

I believe that the error lies in the configuration of your computer. Have you installed the K-Lite codec?
Your system probably only plays DTS 2.0.

However, as these are probably pirated copies, I'm off the subject from here on.

brusezot

Hi guys, indeed my player on my shield include flat equalizer in auto..... But with my laptop all is correct but i need to choice Speech and no Movie

brusezot

New firmware : KLANG5_P_V115, Loewe can you share an update about release note ? Please

mulleflup

brusezot

Thanks a lot @mulleflup

brusezot

@mulleflup I have a request... Do you think it would be possible to receive details of the various messages on the front panel? Because it's not clear !!!

• Dolby Audio : Turquoise
• Dolby Surround : Turquoise
• Dolby Atmos : Purple
• DTS : Red
• DTS MA : Red
• DTS MA HD : RED
• DTS X : ????
• DTS GAME something like this : RED
• XXXX : RED

Thanks a lot

brusezot

@mulleflup Any news about my last request? Thanks in advance

mulleflup

DTS X : Red

XXXX:Red ??????

brusezot

Hi @mulleflup, my message may not be complete, I would like to know if LOEWE can extend the status column for DTS tracks, the panel message changes for each different DTS track :

• DTS
• DTS HD
• DTS HD MA
• DTS GAME
• DTS XXX
• ? ? ?

What messages are possible?

brusezot

Hi @mulleflup What messages can the soundbar give to the user to describe the audio track being played?

brusezot

Hi @mulleflup, why is not writing DTS X on the display on this soundbar. For a track DTS the display writing DTS same for DTS MA or DTS MA HD but for DTS X nothing special just writing DTS MA HD, can you give me your opinion on this topic? Thanks