On and off sound

xpohei

Hi! I got a issue of my sound bar. The sound on and off today suddenly, what should I do?

Dominik

Hi xpohei,

which soundbar do you use?

Best regards,
Dominik from Loewe-Team

xpohei

Loewe Klang Bar5 mr & Sub5 Soundbar and Subwoofer Set

AndreasS

Hi xpohei,

Have you ever carried out a reset?
Please try this!

• set "klangbar" to standby
• press and hold the "Play/Pause" button (either on the device or with the remote control) for approx. 8 seconds until "Reset" appears on the display.
• pair "klangbar" and "subwoofer" again

best regards
Andreas

xpohei

Hi Andreas,
I did the reset, and still the same happen. And I contacted to the place I purchased. Now I am waiting any solution can fix if